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Refund & Cancellation Policy

Last updated: October 2025

1. SUBSCRIPTIONS

  • Monthly plans renew automatically until canceled.
  • First month free promotion applies where offered.
  • Cancel anytime before renewal to avoid next charge.
  • Fees already charged for the current period are non-refundable, except where required by law.

2. ONE-TIME FEES

Custom Design ($1,200) is a scoped, labor-based service and is generally non-refundable after work has commenced. If no work has started, a full refund may be requested within 7 days of payment.

3. HOW TO REQUEST

  1. Contact us at [email protected] from the workspace owner’s email.
  2. Include workspace name, last 4 digits of card, and reason for request.
  3. We review within 3–5 business days and reply with approval or clarification.

4. REFUNDS

  • Approved refunds are returned to the original payment method within 5–10 business days (processing times may vary by bank).
  • You can cancel anytime via your customer portal or by emailing support; cancellation takes effect at the end of the current billing cycle.
  • Partial refunds may be granted for unused prepaid periods at our discretion.
  • Chargebacks filed without contacting support first may result in account suspension.

5. EXCEPTIONS

  • Abuse, fraud, or violation of Terms of Service may disqualify refunds.
  • Statutory consumer rights remain unaffected under applicable law (e.g., California Civil Code §1723).

6. CONTACT

Questions or concerns? Reach us at:

Email: [email protected]

Address: 1047 Rodeo Way, Unit 5, Sacramento, CA 95819, USA

Terms of Service Privacy Policy Business & Billing

Your Platform Analytics choice

Optional first-party analytics helps USLY understand approved marketing pages. It stays off unless you explicitly accept.

Platform Analytics privacy notice

Optional first-party Platform Analytics

USLY uses first-party Platform Analytics only to measure how visitors reach approved USLY marketing pages, interact with approved page sections and calls to action, and submit the separate USLY launch-interest form.

If you accept, USLY creates a short-lived pseudonymous handle and may later record closed page and interaction keys, a coarse referrer category, and authored campaign labels. These labels are observations, not verified identities or proof that an action caused a result. Platform Analytics does not collect raw URLs, query strings, fragments, raw referrers, IP addresses, user-agent strings, contact details, form values, click IDs, or a Django session identifier.

The handle is not described as anonymous. It becomes unusable after 30 minutes without accepted activity and always within 24 hours. A closed, scrubbed handle shell and future raw visit or event rows have a 90-day maximum. Unlinkable consent-decision evidence expires 25 calendar months after the decision. If non-identifying aggregate counts are later implemented, they may be retained for at most 25 months from the reporting period end, with no handle, visit drilldown, or low-volume label.

USLY treats a strict server-observed Global Privacy Control (Sec-GPC: 1) or Do Not Track signal (DNT: 1) as a choice to keep this optional analytics off. If a valid handle already exists, either signal fences future collection. Signal values are not stored. This is a conservative USLY product rule, not a claim that either signal has the same legal effect everywhere.

You can decline with the same prominence as accepting. Closing this notice, pressing Escape, scrolling, navigating, using a form, or agreeing to contact messages does not grant analytics consent. Privacy choices remains available to withdraw later. Withdrawal stops future collection and does not by itself delete previously accepted rows, which keep their ordinary retention clock. Deletion and other privacy-right requests are separate; contact [email protected] to ask about applicable controls and verification.

Platform Analytics is separate from analytics used on tenant business websites and is not used for cross-context advertising, sale or sharing, remarketing audiences, individualized profiling, sensitive inference, eligibility, pricing, booking decisions, AI recommendations, or general model training.

This information is handled only by the USLY operator and infrastructure providers needed to host and protect the service. See the USLY Privacy Policy for provider, retention, rights, and contact details. This notice describes the product behavior; it is not a certification of compliance with every law.

Notice version notice-en-us-v2; purpose version purpose-platform-marketing-v1; effective 2026-08-08; locale en-US.

Privacy Policy · Cookies and analytics choices

Accepting starts a new independent choice. Withdrawing attempts to stop a valid current Platform Analytics handle; the response never reveals whether one existed.