Privacy Policy

1. OVERVIEW

USLY LLC (“USLY”, “we”, “our”, “us”) provides SaaS tools and AI services to businesses. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, create an account, or use our platform.

By accessing or using our services, you agree to this Policy.

2. CONTROLLER & PROCESSOR

For most data, USLY LLC acts as the data controller responsible for your personal information. In some cases (e.g., tenant workspaces using USLY to serve their clients), we act as a data processor on behalf of that business.

Our registered address is:

USLY LLC
1047 Rodeo Way, Unit 5
Sacramento, CA 95819, USA

Contact: [email protected]

3. DATA WE COLLECT

• Account data (name, email, workspace name, timezone).
• Billing data processed via Stripe (we never store full card numbers).
• Usage logs, device and browser metadata, IP addresses.
• Cookies and session data for authentication and analytics.
• Content you submit (e.g., bookings, messages, uploads).

4. HOW WE USE DATA

• Provide, maintain, and improve the platform and AI features.
• Authenticate users and prevent fraud or abuse.
• Process payments and manage subscriptions.
• Communicate about updates, billing, and support.
• Comply with legal obligations and protect our rights.

4.A LEGAL BASES

We process personal data under the following legal bases, depending on context:

• Contractual necessity — to provide and support our services.
• Legitimate interests — for product improvement, security, and fraud prevention.
• Consent — for optional cookies or marketing emails.
• Legal obligations — for tax, accounting, or AML requirements.
• Vital interests — rarely, to protect someone’s life or safety.

For EEA/UK/Swiss residents, we comply with GDPR; for California residents, we comply with the CPRA.

4.B SMS MESSAGING DATA

If you choose to receive appointment-related SMS messages through a USLY-powered booking experience, we may collect and process your mobile phone number, SMS consent status, consent timestamps, and related messaging metadata.

• To send transactional messages such as appointment confirmations, cancellations, reminders, and booking-related support messages.
• To maintain records of consent and message delivery for compliance, security, and support purposes.
• To work with messaging service providers that help us deliver SMS communications.

We do not sell, rent, or share mobile phone numbers, SMS consent, or text messaging opt-in data with third parties, affiliates, or partners for their marketing or promotional purposes.

If you interact with a business through a USLY-powered booking experience, relevant booking and consent information may be made available to that business in order to provide the requested service and manage appointment communications. We may also use service providers acting on our behalf to support delivery of SMS communications.

5. SHARING

We share limited data with trusted partners under strict contracts:

• Stripe — payment processing.
• AWS / Cloudflare — secure hosting and content delivery.
• Analytics providers — anonymized usage metrics.
• We may disclose data if required by law or during mergers/acquisitions.
• Messaging service providers — to deliver transactional SMS related to appointment workflows.
• If you book with a business using USLY, relevant booking and consent information may be available to that business as part of providing the requested services.

6. COOKIES

We use cookies and similar technologies for essential functionality, security, analytics, and remembering preferences.

• Essential cookies — required for login and security.
• Analytics cookies — help improve performance and UX.
• Preference cookies — remember theme or language settings.

You can control cookies via your browser settings or consent tools. Disabling essential cookies may affect functionality.

7. SECURITY

We use industry-standard safeguards including TLS encryption, firewalls, and access controls. Only authorized staff can access personal data, under confidentiality agreements.

While no method is 100% secure, we promptly investigate and mitigate incidents. Report issues to [email protected].

8. RETENTION

We retain data only as long as necessary to deliver services, comply with law, resolve disputes, or enforce agreements. You may request deletion, subject to legal exceptions.

9. INTERNATIONAL TRANSFERS

Data may be processed in the United States or other countries where our service providers operate. We ensure adequate protections through Standard Contractual Clauses (SCCs) and similar safeguards under GDPR.

10. YOUR RIGHTS

• Access, correct, or delete your personal data.
• Withdraw consent for optional processing.
• Request data portability or restriction.
• File a complaint with your local data protection authority.

11. CHILDREN

Our services are not directed to children under 13 (or under 16 in some jurisdictions). We do not knowingly collect data from minors. If you believe a child has provided information, contact us to delete it.

12. CONTACT

Questions or concerns? Reach us at:

Email: [email protected]
Address: 1047 Rodeo Way, Unit 5, Sacramento, CA 95819, USA