Refund & Cancellation Policy

1. SUBSCRIPTIONS

• Monthly plans renew automatically until canceled.
• First month free promotion applies where offered.
• Cancel anytime before renewal to avoid next charge.
• Fees already charged for the current period are non-refundable, except where required by law.

2. ONE-TIME FEES

Custom Design ($1,200) is a scoped, labor-based service and is generally non-refundable after work has commenced. If no work has started, a full refund may be requested within 7 days of payment.

3. HOW TO REQUEST

1. Contact us at [email protected] from the workspace owner’s email.
2. Include workspace name, last 4 digits of card, and reason for request.
3. We review within 3–5 business days and reply with approval or clarification.

4. REFUNDS

• Approved refunds are returned to the original payment method within 5–10 business days (processing times may vary by bank).
• You can cancel anytime via your customer portal or by emailing support; cancellation takes effect at the end of the current billing cycle.
• Partial refunds may be granted for unused prepaid periods at our discretion.
• Chargebacks filed without contacting support first may result in account suspension.

5. EXCEPTIONS

• Abuse, fraud, or violation of Terms of Service may disqualify refunds.
• Statutory consumer rights remain unaffected under applicable law (e.g., California Civil Code §1723).

6. CONTACT

Email: [email protected]

Address: 1047 Rodeo Way, Unit 5, Sacramento, CA 95819, USA